Responsible Gambling is at the heart of our platform: we encourage healthy habits, offer deposit limits, self-assessment tools and easy access to support. Play for enjoyment, set clear limits and contact our support team if you feel you are losing control.
Introduction and commitment to responsible gambling
Responsible Gambling guides every decision here: a clear commitment, limit-setting tools, access to support resources and practical advice. We promote moderation, offer customizable limits, temporary breaks and 24/7 support to help keep play enjoyable and safe.
Protecting minors and age verification
We enforce strict controls to protect minors and verify age: mandatory identity checks, secure document handling and immediate refusal of non-compliant accounts. Responsible Gambling principles underpin our procedures, with staff training and technical tools to prevent underage access.
Self-assessment: Are you gambling responsibly?
Ask yourself these simple questions to determine whether your gambling aligns with Responsible Gambling principles and remains a healthy pastime. Monitor your spending, set limits, take breaks and seek help if gambling begins to harm your daily life.
Personal control tools (Deposit, bet and time limits)
Set deposit limits, bet limits and time limits in a few clicks to manage your budget. These personalised tools reinforce Responsible Gambling, enable automatic pauses and session alerts, and adapt to your play pace to preserve the fun.
Self-exclusion and cooling-off periods
Self-exclusion and cooling-off periods are essential tools for Responsible Gambling. Activate a temporary pause or a permanent exclusion via your account, with confirmation and access to support resources. These measures protect your well-being and allow you to regain control safely.
Session reminders and reality checks
Session reminders and reality checks help maintain healthy play. Regular notifications, displays of time and losses, and automatic pauses encourage Responsible Gambling. Enable alerts, set a time reminder and take a break when necessary.
Protecting minors at home (Filtering software)
Install filtering software on home devices to block access to gambling sites and protect minors. Combine these tools with parental controls and education: Responsible Gambling starts at home, with supervision, regular updates and open communication.
Help, support and resource organisations
If gambling becomes problematic, seek help promptly: national helplines, specialised centres and local organisations offer advice, assessment and support. Our resources direct you to professionals, support groups and tools to maintain Responsible Gambling. Don’t hesitate to contact a counsellor as soon as needed.
Tips for staying in control
Adopt simple rules to stay in control: set deposit and time limits, take regular breaks, avoid gambling under stress or while drinking, and use our alert tools. These practical steps promote Responsible Gambling every day.
Contact us for help
If you need help, contact our dedicated team available 24/7 via live chat, email or phone. We provide confidential support, practical advice and referrals to specialist services to protect Responsible Gambling. Don’t hesitate — we’re here to help.
