Our Magius Support team is available for any questions about your account, deposits, withdrawals or promotions. For quick assistance, email [email protected]; for general inquiries, contact [email protected]. Business partners can write to [email protected] and journalists to [email protected]. We usually respond within 24 hours on weekdays and within 48 hours on weekends. To save time, please include your player ID, a clear description of the issue and, if possible, screenshots. Our team respects confidentiality and handles all requests in accordance with the security regulations in force in France. If you prefer phone contact, a callback can be arranged via the contact form on magiusfrcasino.com. We also offer a comprehensive FAQ section and practical guides for new players. Thank you for trusting Magius — we strive to provide responsive, courteous and professional support to ensure the best gaming experience.
Partners
At Magius, we value long-term partnerships and seek collaborations with operators, influencers and marketing agencies in France and internationally. Our partner programme offers competitive terms, real-time tracking tools, customizable banners and promotional assets tailored to each campaign. Whether you’re an affiliate, media outlet or a business looking to integrate our services, we simplify onboarding and provide dedicated support. For commercial proposals or to receive our media kit, contact [email protected]. Affiliate-related requests are handled via [email protected], and administrative or billing enquiries via [email protected]. Our team reviews each submission promptly and proposes tailored offers based on the volume and nature of the collaboration. We prioritise transparent reporting and compliance with French responsible gambling standards. If you’d like to discuss a campaign, an A/B test or an API integration, write to us with details about your business, audience and objectives; we typically respond within 48 hours on weekdays.
Press
Magius press office: for all media requests, press releases, interviews or press kits, contact our press team at [email protected]. Our press office provides media kits, high-resolution logos, screenshots and audience statistics on request. Journalists can request interviews with our spokesperson, arrange tours of our virtual premises or receive official quotes to accompany their articles. Send your request specifying the outlet, the desired publication date and a brief description of the topic; we generally respond within 48 hours on weekdays. For urgent requests related to events or press partnerships, please also use the form on magiusfrcasino.com and indicate “Press” in the subject for priority handling. We respect editorial deadlines and guarantee clear responses in line with French communication standards and responsible gambling practices. To receive our media kit or arrange a collaboration, write to [email protected] or call via the contact form on magiusfrcasino.com. We also provide biographies, visuals and detailed statistics on request, with the option of an embargo if needed, delivered promptly.
Address
95 Bd de Magenta, 75010 Paris, France
