Welcome to our site. This introduction briefly outlines the purpose and scope of our Privacy Policy, explains what information we collect, why it is processed and the commitments we make to protect it. Please read each section carefully to understand your rights and our practices regarding personal data. Contact us if you have any further questions.
Information we collect
As part of our Privacy Policy, we collect identifying information (name, email address), login and usage data, as well as preferences and payment information where necessary. This information helps us improve our services, personalise your experience and ensure the security of accounts and transactions on our online platform.
How we collect your information
We collect your information in several ways: directly when you provide it (registration, support), automatically via cookies and tracking technologies, and from third‑party partners where authorised. Collected data is limited to what is strictly necessary to provide our services, secure accounts and enhance the user experience in accordance with our Privacy Policy.
How we use your information (and legal basis)
We use your information to provide and improve our services, manage your account, process payments and deliver relevant communications. The legal bases include performance of a contract, compliance with legal obligations, your consent and our legitimate interests. See our Privacy Policy for further details on purposes, retention periods and your rights.
How we share your information
We only share your information where necessary to provide our services: technical providers, payment partners and analytics vendors. Some disclosures are made in response to legal obligations or official requests. Aggregated or anonymised data may be shared for statistical purposes. For more information on recipients and safeguards, consult our Privacy Policy.
Cookies and tracking technologies
We use cookies and similar technologies to ensure the site functions correctly, analyse usage, personalise content and serve relevant advertising. You can manage your preferences via your browser settings or our consent tool. For details on purposes and retention periods, see our Privacy Policy available on the site.
Data retention
We retain your data only as long as necessary for the stated purposes and in line with legal obligations. Criteria include the duration of the contract, security and fraud prevention. To learn the exact retention periods and your rights, consult our Privacy Policy, which is regularly updated and available from the site footer.
Data security
We take data security very seriously. Our servers use strong encryption and regular backups, with restricted access and internal audits. Procedures relating to security incidents are detailed in our Privacy Policy. To report an issue or find out more, contact our dedicated data protection team.
Your privacy rights and choices
You have clear rights regarding your data: access, rectification, erasure, restriction of processing, objection and portability. You can withdraw consent and manage cookies from your account settings. To exercise a right or ask a question about the Privacy Policy, contact our Data Protection Officer or use the online form.
International data transfers
When international data transfers occur, we apply appropriate safeguards: standard contractual clauses, assessment of third‑country jurisdictions and technical security measures. Recipients must comply with our protection requirements. For more details on the mechanisms and your rights in respect of these transfers, consult our Privacy Policy.
Children's privacy
We give special protection to children's data. We do not knowingly collect or process personal information of children without parental consent. For parents seeking more information, refer to the dedicated section of our Privacy Policy or contact our officer to obtain clarifications and request deletion of data if necessary.
Changes to this Privacy Policy
We may amend this Privacy Policy from time to time to reflect legal developments or changes in our practices. Any updates will be published here with the effective date. If changes are material, we will notify users by email or site notification. Consult the Privacy Policy
